p baji's Privacy Policy

This privacy policy applies to all services, websites and mobile applications on the p baji platform. Whenever you register on our website, make a deposit, play games or contact our support team, the information you provide is governed by this policy.

p baji believes that protecting users' personal information is a fundamental responsibility. We never sell your information to third parties or use it in any unauthorised way. For more details about our terms of service, please visit the Terms and Conditions page, which describes the overall framework for using our services.

Various types of information may be collected when you create an account and use services on p baji. This information can be divided into two main categories:

2.1 Information You Provide Directly

Information you provide directly at the time of registration or afterwards:

• Full name and date of birth
• Email address and mobile number
• Mobile banking account details (bKash, Nagad or Rocket) — for transaction processing only
• Documents submitted for identity verification
• Messages and requests submitted via live chat or email

2.2 Automatically Collected Information

When you use our platform, certain information is automatically recorded for technical reasons:

• IP address and device type
• Browser type and operating system
• Date, time and duration of site visits
• List of pages visited and features used
• Login history and security-related activity

p baji uses your information only for specific and legitimate purposes. Those purposes are clearly stated below:

• Account Management: Completing registration, login and account verification processes.
• Transaction Processing: Securely handling deposit and withdrawal requests.
• Customer Support: Providing the support team with the information needed to resolve your issues.
• Ensuring Security: Identifying fraud, unauthorised access and suspicious activity.
• Service Improvement: Analysing usage patterns to improve the platform experience.
• Legal Compliance: Retaining information necessary to comply with applicable laws and regulations.

We never transfer your information to any external organisation for advertising purposes.

p baji uses industry-standard technology to protect your information. All data stored on our servers is secured through SSL (Secure Socket Layer) encryption, which prevents any external interference during the sending and receiving of information.

4.1 Technical Security Measures

• SSL/TLS encryption — active on all data transmissions
• Firewall and intrusion detection systems
• Password hashing — no passwords are stored in plain text
• Regular security audits and reviews
• OTP-based two-step verification system

4.2 Data Retention Period

All information is retained while your account is active. Even after an account is closed, certain information may be kept in our systems for a specified period to meet legal obligations; you will be informed if this is the case. Once the specified period has passed, the information is securely deleted.

p baji does not sell your information to any third party. However, limited information may be shared with selected third parties in the following situations as a normal part of operating our services:

5.1 Approved Third Parties

• Payment Processors: Information necessary to complete transactions through bKash, Nagad and Rocket is shared in accordance with their own privacy policies.
• Technology Partners: Technology companies that assist in operating the platform, who work under strict confidentiality agreements.
• Law Enforcement Agencies: Information will be provided when required by a court order or legal obligation.

5.2 Conditions

Even in the cases listed above, only the minimum information necessary for the specific purpose is shared. All partners are bound by contract to maintain our privacy standards.

p baji uses cookies to keep the website running properly. Cookies are small text files stored in your browser that help improve the site experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security — these cannot be disabled.
• Functional Cookies: Remember language preferences and user settings.
• Analytical Cookies: Used to understand which parts of the site are used most — they do not reveal personal identity.

You can disable non-essential cookies at any time from your browser settings, though some site features may not work properly as a result.

As a p baji member, you have certain important rights over your own information, which we fully recognise and are committed to upholding:

7.1 Right to View and Correct Information

You can view the information stored in your account at any time. If any information is found to be incorrect or incomplete, you can request a correction through account settings or via live chat.

7.2 Right to Delete Information

After closing your account, you may request that your personal information be deleted. However, certain information may need to be retained for a specified period due to legal obligations, and you will be informed in such cases.

7.3 Right to Data Portability

You can request to receive your personal information in a structured format if you wish. Submit this request via live chat or email.

7.4 Right to Withdraw Consent

You may withdraw any consent (such as receiving marketing communications) at any time. Withdrawing consent does not make any prior processing unlawful.

p baji is for people aged 21 and above only — for ages 21+. We do not collect or store information from anyone under the age of 21 under any circumstances. If we become aware that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed.

We are aware of the importance of responsible gaming. To learn more, read our Responsible Gaming Guidelines, which provide advice on enjoying games safely.

The p baji platform may include content from game providers such as Pragmatic Play, PG Soft, JILI, Evolution and Spribe. These providers may have their own privacy policies, and p baji is not responsible for their data practices.

We work only with trusted and recognised providers; however, users are advised to also review the privacy policies of the relevant third parties.

p baji reserves the right to change or update this privacy policy as needed. If any significant changes are made, we will send a notification to your registered email address and the update will be published on this page.

If you continue to use the service after any changes, you will be considered to have accepted the updated policy. If you have any questions about this, visit our About Us page to learn more about p baji, where our values and goals are set out.

If you have any questions, comments or complaints about this privacy policy, please contact our support team. We provide support in both Bengali and English 24 hours a day, seven days a week, via live chat and email.

For email contact: [email protected]

We review all complaints fairly and aim to resolve them as quickly as possible. You can also check our Frequently Asked Questions (FAQ) section for answers to common queries.